We are proud to announce that we are a registered member and independently validated by the Auto Glass Safety Council.
As an AGSC-registered member, we are committed to the highest standard of quality and the strongest commitment to safety.
As vehicles are rapidly becoming more technological to ensure safety, your windshield is one of your vehicle’s most important safety features! Other than obvious safety benefits, such as visibility, and keeping out the weather and other debris, there’s more to your windshield than you would think. Your windshield maintains the vehicle’s safety integrity by supporting the roof and allowing the airbags to deploy properly. All the new sensors on the car for accident prevention also rely on the windshield to let them know of possible accidents.
That’s why we use the ADAS calibration system to ensure the sensors are re-calibrated after windshield replacements, all materials used meet OEM (Original Equipment Manufacturer) and DOT (Department of Transportation) requirements, and our installers are trained and certified in the correct installation of windshields by the AGSC. Proper glass installation is more important now than ever to keep yourself and passengers safe during trips. Broken windshields need the same attention any other damage on your vehicle would need.
The Auto Glass Safety Council is an accredited American National Standards Institute (ANSI) standards development organization. It has developed North America’s only auto glass replacement standard, the AGRSS Standard (Automotive Glass Replacement Safety Standard ANSI/AGRSS 003-2015). The AGRSS Standard addresses procedures, education, and product performance.
Because the glass in today’s automobile is a structural component of the car, it is vitally important that it is installed correctly to protect you and your family in an accident. Your windshield and other adhesive-bonded glass parts help to support the roof in a rollover and allow your airbags to deploy properly.
If these parts are installed incorrectly, serious and often fatal injuries may occur. Watch the following video to learn more about the AGSC and proper windshield installation’s importance to your safety.
We replace glass in Cars, Trucks, SUVs, Tractor Trailers, Commercial Vehicles, Heavy Equipment, RV’s, and Buses. Serving all of NEPA, call today! (570) 459-2222
Yes, Pensock Auto Glass is primarily a mobile service. We feel that coming to your work or home saves you valuable time. Each of our vehicles are equipped with the tools needed to professionally install your windshield on site.
At Pensock Auto Glass we strive to provide timely and efficient service to all our customers. To ensure that we can accommodate everyone’s needs, we have established the following cancellation policy.
Cancellations: We require a minimum of 24 hours’ notice to cancel or reschedule an appointment. Failure to notify us will result in a $25 fee for the first three attempts. If a customer has more than three no-shows within a year, they will be required to pay a 50% deposit for future appointments.
Late arrivals: Please note that if you are 15 minutes late for your appointment, we may have to reschedule your service if it cannot be completed within the remaining time frame. All attempts to reschedule in a timely manner will be made. If we do not hear from you 15 or more minutes after your scheduled appointment time, it will be considered a “no-show,” and you will be required to pay a $25 fee to reschedule.
Booking appointments: A deposit of $25 is required for all in-shop appointments upon booking services. This will be deducted from your appointment total.
Exceptions: Fees may be waived in cases of emergencies (e.g., medical issues, accidents).
This policy will be communicated during the booking process.
-No car washes for three days
-24 hours of careful driving
-Remove the tape at the end of the day, if applicable
Not applicable to moveable door glasses.
Each repair is different. The repair generally clears the chip up about 75 – 90%. This all depends on the age, contamination, and severity of damage. Although the chip doesn’t clear up 100%, the repair is preventative as opposed to cosmetic.
Give us a call at (570) 459-2222 with your policy number handy and we’ll help you through the rest! The process is usually about 10-15 minutes long. If you’d rather handle the claim by yourself or with your agent, just let them know you’d like “Pensock Auto Glass” to do the work!
In the winter, heated shelter (ie. shop, 2 stall garage, heated barn) or weather above 37 degrees is necessary for a flawless install. If you don’t have shelter, come to our shop! We have fresh coffee and wifi available for you while you wait for your vehicle to be completed.
Depending on the features your vehicle has and the type of calibration needed, we may need to schedule you for after the weather clears.
We serve all of Northeastern PA, including the counties of Luzerne, Lackawanna, Sullivan, Wyoming, Columbia, Schuylkill, Carbon, and Monroe.
If the damaged area is smaller than a quarter we can usually repair it. Just keep in mind a repair is a preventative fix, not a cosmetic one so the chip may still be visible. In some circumstances, the attempt to repair a windshield can result in the chip or crack becoming larger, we are not responsible for this damage.
Most of the newer vehicles, even some older, have so many different options, from an auto dimming rearview mirror to forward collision alert and so much more. The VIN helps us figure out exactly which windshield features your vehicle may or may not have to insure that we have the correct windshield and tools with us.
No, we do not currently do any window tinting.
Yes, we do service moon or sunroofs.
